Xm66 Terms and Conditions —
Platform Usage Guide

1 Acceptance of Terms

Welcome to xm66, the trusted online casino platform for players in Malaysia. This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and xm66 ("Platform", "us"). By accessing, registering, or using any part of the xm66 platform — whether through our website xm66.plus or our official mobile app — you expressly and unconditionally agree to be bound by all provisions contained in this document.

If you disagree with any part of these terms, you are advised not to use the xm66 platform. Continued use following any amendment to these terms constitutes your acceptance of those changes. This document should be read together with Privacy Policy and Responsible Gaming Policy which also forms part of your overall agreement with xm66.

2 Registration Eligibility

To register and use xm66 services, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years old at the time of registration and at all times while using the platform.
• You are registering in your own name and not on behalf of any other individual or entity.
• All personal information you provide during the registration process is accurate, complete, and up to date.
• Your use of the xm66 platform does not violate any applicable laws or regulations in your country or region of residence.
• You are not an employee, contractor, or immediate family member of an xm66 employee or any service provider working in partnership with xm66.
• Your account has never been terminated or suspended by xm66 previously due to a terms violation.

Xm66 reserves the right to request proof of identity or age at any time through the Know Your Customer (KYC) process. Failure to submit the required documents within the specified timeframe may result in your account being temporarily suspended or permanently terminated.

3 User Account

Upon successful registration, you will be assigned a personal account on the xm66 platform. This account is exclusively for your own use and may not be shared, lent, transferred, or sold to any other party under any circumstances.

You are fully responsible for:

• Keeping your password and account login details confidential at all times.
• Ensuring no other individual accesses your account without your knowledge and consent.
• Notifying xm66 immediately if you become aware of or suspect any unauthorised access to your account.
• Keeping your personal information accurate and up to date at all times, including your email address and mobile number.

Xm66 uses 256-bit SSL encryption and two-factor authentication (2FA) to protect your account. However, we will not be held liable for any loss or damage arising from your failure to keep your own login credentials secure.

4 Deposit & Withdrawal

Xm66 supports a wide range of payment methods popular in Malaysia, including FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, GrabPay, Boost, and selected cryptocurrencies. All financial transactions are processed through fully encrypted and secure payment infrastructure.

Regarding deposits:

• Minimum and maximum deposit limits are as stated on the platform's payment page at the time the transaction is made.
• Deposits are typically processed and credited to your gaming account in under two minutes.
• You may only deposit funds from a bank account or digital wallet registered in your own name.
• Xm66 does not accept cash, cheques, or transfers from third parties.

Regarding withdrawals:

• Withdrawal requests will be processed once your identity verification (KYC) has been successfully completed.
• Withdrawals to bank accounts are typically processed within 1 to 3 business days, depending on the processing bank.
• Xm66 reserves the right to request additional supporting documents for withdrawal requests exceeding certain limits as a security and compliance measure.
• Withdrawals may only be made to the same account and method used for the original deposit, except in special circumstances approved by the xm66 team.

5 Bonus & Promotions

Xm66 offers a wide range of exciting bonuses and promotions for both new and existing members, including welcome bonuses, weekly cashback, free spins, reload bonuses, and more. All bonuses are subject to the specific terms set for each offer.

The general terms applicable to all xm66 bonuses are as follows:

• Each bonus has a wagering (rollover) requirement that must be fulfilled before wins from that bonus can be withdrawn.
• Bonuses may only be claimed by eligible members in accordance with the specific terms stated for each promotion.
• Each offer has a set expiry period, and bonuses not used within that period will expire automatically.
• Each member is entitled to claim each type of bonus once only, unless otherwise stated in the relevant promotion's terms.
• Xm66 reserves the right to void any bonus if there is evidence of abuse or fraud in claiming any offer.
• Certain games may be excluded from contributing toward bonus wagering requirements; please check the terms of each promotion for details.

6 Game Rules

All games offered on the xm66 platform are operated using certified software from international game providers that have been audited and accredited. The Random Number Generator (RNG) used has been verified by independent testing bodies to ensure the fairness and transparency of every spin and game outcome.

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical error verifiable by xm66.
• In the event of a technical disruption, internet connection failure, or system issue during a game session, xm66 will endeavour to resolve the situation fairly based on available system records.
• Each game has its own minimum and maximum bet limits, displayed before the game session begins.
• Xm66 reserves the right to remove any game from the platform at any time without prior notice, subject to game provider decisions or technical requirements.
• Any attempt to exploit bugs, system vulnerabilities, or use automation software during play is strictly prohibited and may result in immediate account termination.

7 User Conduct

Xm66 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. All users are therefore required to uphold the standards of conduct set out when using the platform, including within live dealer game chat rooms.

The following are strictly prohibited on the xm66 platform:

• Use of offensive language, threats, or harassment toward other players or xm66 support staff.
• Any form of cheating, including the use of bot software, artificial intelligence for betting automation, or any method that provides an unfair advantage.
• Identity fraud or use of falsified documents during the KYC process or financial transactions.
• Any activity related to money laundering through the xm66 platform.
• Sharing or selling access to your account to any third party in any form whatsoever.
• Abusing the bonus system through arbitrage techniques or manipulation that goes against the spirit of the promotions offered.

8 Intellectual Property

All content on the xm66 platform, including but not limited to logos, trademarks, interface design, graphics, text, software, databases, and game content, is the exclusive property of xm66 or its relevant licensors and is protected by applicable intellectual property laws.

• You are not permitted to copy, modify, distribute, display, republish, or exploit any content on the xm66 platform without prior written consent from xm66 management.
• The trade name "xm66" and all associated logos are registered trademarks that may not be used without official authorisation.
• Any unauthorized use of xm66's intellectual property may result in appropriate legal action.

9 Liability Limits

To the extent permitted by applicable law, xm66 shall not be liable for any indirect, incidental, special, consequential, or punitive losses or damages arising from the use of or inability to use our platform, including but not limited to:

• Loss of anticipated profits, wins, or gaming opportunities resulting from technical disruptions or system maintenance.
• The accuracy, completeness, or reliability of any information obtained through the xm66 platform.
• Any unauthorized access to our servers or your personal data resulting from factors beyond xm66's control.
• Any disruption or interruption to transmissions to or from the xm66 platform.

Xm66 operates this platform on an "as is" and "as available" basis without any express or implied warranties. We continually strive to ensure the platform runs smoothly; however, we cannot guarantee uninterrupted availability at all times.

10 Account Termination

Xm66 reserves the right to temporarily suspend or terminate any user's account at any time, with or without prior notice, if we have reasonable grounds to believe that the user has violated any provision of these Terms and Conditions.

Reasons that may lead to account termination include:

• Identity fraud or provision of false information during registration or the KYC process.
• Any form of fraudulent activity, system circumvention, or intentional exploitation of bugs.
• Abuse of bonuses or promotions in violation of the terms and spirit of the relevant offer.
• Recommendations or legal compliance requirements from the relevant authorities.
• Account inactivity for a defined period with no transactions or gaming activity.

If you wish to voluntarily close your account, you may do so by contacting the xm66 customer support team. Any remaining balance in your account (after deducting any bonus that has not met the wagering requirements) will be processed for withdrawal in accordance with our standard procedures.

11 Applicable Law

These Terms and Conditions are governed and interpreted in accordance with the laws of the jurisdiction in which xm66 holds its operating license. Any dispute arising from or relating to these Terms and Conditions, or the use of the xm66 platform, will be resolved through binding arbitration in accordance with the relevant international arbitration rules.

• Xm66 operates under a valid international gambling licence and complies with all licensing requirements set by the issuing authority.
• Users are responsible for ensuring that use of the xm66 platform is lawful in their country or region of residence.
• If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any aspect of using the xm66 platform, our team is ready to assist you. We are committed to providing prompt and helpful responses in both Malay and English.